Help Downloading and Uploading Files

In most cases, files on our website are provided in Portable Document Format [PDF]. Depending on how your Internet browser is set up, files may open directly in your browser window for viewing and printing, or you will be given the option of saving to your local computer.


Adobe Acrobat or PDF Forms/Files

Before attempting to read these files, you will need to have the Adobe Acrobat Reader installed on your computer. Most likely, it is already installed on your computer, but you can always download the latest version of Acrobat Reader if you are not sure. The free Adobe Acrobat reader will allow you to view and print PDF files. Installation instruction for your specific computer and system requirements can also be found there.

Once the files has been successfully downloaded to your computer, you will need to print the form and complete it as requested. The free Adobe Acrobat Reader may allow you to fill in certain information on a form, which can then be printed. You cannot save the completed form, however. You must re-fill the PDF form every time you open it. The Adobe Acrobat Reader software functions this way by design, it is supposed to allow users to view PDF files, it is not designed to edit them.


Saving Files On Your Computer

When you click on a link to a PDF file, your browser may open the document in the browser window, open the document in it's native application automatically, or prompt you to save the file locally. The action the browser takes depends on your local browser/application configuration. You will need to have Adobe Acrobat Reader installed on your computer (see information above) to view these documents.

If your browser automatically opens the document in Adobe Acrobat Reader, you will have the option to save the document to your local computer.

If your browser prompts you to download the file, simply choose an appropriate place on your local hard drive to store the file. You will want to carefully note the location you save to so that you will be able to find the file when the download is completed. In addition, on a PC you can save a file by right clicking on the link, then clicking "Save target as" (in Internet Explorer) or "Save Link As" (in Netscape) and browse to the appropriate drive and folder, then save the file.

If your browser is set to automatically download the file, then you will need to locate the specified folder on your computer where the files is located. This can be usually done by opening the browser preferences of properties to identify the setting and find the location of this folder.


Sending Files to Our Office

In most cases, you will need to scan a completed form in order to send it electronically to our office. If you do not have a scanner available, then you will need to bring the form with you to your appointment, drop it off at our office, or send it to us in the mail.

Scanning a Form — You will need to follow the procedures for scanning that came with your particular scanner. Most scanners will allow you to scan more than one page into a single document and save it as a PDF (Portable Document Format). Once the forms are scanned you will most likely be prompted to choose an appropriate place on your local hard drive to store the file. You will want to carefully note the location so you can easily find the file when the download is completed.

Uploading a file electronically to our office can be done using our convenient contact form. Simply fill in the appropriate contact information on the form. When prompted to upload your file, click on the "Browse" button. You will then locate the file on your hard drive that you wish to upload and click "Open." The file location of the file will now show up in the location box and you are ready to click "Upload." Within a few seconds your file will be uploaded and the transfer motion bar will go away indicating the file is ready. Click the "Submit" button at the bottom of the form and your information will be delivered to the appropriate person our office.




















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